If there’s a problem with your Xtreme garage door opener, then you’re on the right page. Having identified the issue as precisely as possible, find it in the list of the most common malfunctions below. Next to it, you will discover the explanation of the possible cause, as well as expert suggestions concerning ways of troubleshooting the device. The table was developed specifically for the Xtreme garage door openers.
Xtreme Garage Quiet-Drive 425-1656 garage door opener troubleshooting
| Problem | Possible Cause / Solution |
|---|---|
| Opener does not close and beeps | The Photo Eye may be obstructed, not properly aligned or installed, check connection |
| Opener does not respond to Transmitter | |
| - Check Transmitter battery. | |
| Opener stops before reaching full open / dose position | Travel Limit is not properly adjusted. Conduct Safety Reverse Test after ANY adjustment. |
| The door reverses unintentionally | - Make sure the Photo Eye Safety System is aligned and clear of obstructions. |
| The door reverses upon touching the floor and the courtesy light flashes | |
| The Opener does not close the door and the indicator on one of the Photo Eyes flashes | The Photo Eye Safety System is misaligned or obstructed |
| The Opener is working properly but the courtesy light does not turn on | Replace light bulb (A19 incandescent Max. 100W). |
| The courtesy light does not turn off | Defective Logic Board. |
| The Opener hums as the Trolley hits the Trolley Stop Bolt in open travel | 1. Disconnect the Trolley by using the Emergency Release. 2. Close the door manually. 3. Relieve the belt tension by loosening both the belt connector and the Flange Nut. 4. Operate the Opener so the Trolley Shaft travels towards the door (Trolley should be kept disconnected). 5. Repeat the above steps if the Trolley still hits the Stop Bolt. |