Stanley garage door opener troubleshooting

The Stanley Works was established by Frederick T. Stanley in 1843. Originally it manufactured a wide range of door hardware, including hinges and bolts. Today the range includes over 7,500 builders hardware products.

You will find a lot of tips concerning Stanley garage door troubleshooting in the chart below. It will help you identify and resolve commonly encountered issues. The Stanley garage door repair chart lists common problems faced by homeowners and provide several solutions. Some of them are fairly simple, while others may be really time-consuming. This type of Stanley garage door opener manual is very helpful for do-it-yourselfers.

ProblemsSolutions
Opener does not workA. Make sure power cord is plugged into a properly grounded 3 prong 120 volt outlet. Plug in a drill or other electrical tool to test for power.
B. If opener has been cycled several times, the motor overload protector may be activated. Wait approximately 10 minutes for the motor to cool and then try again.
C. If a four-function wall console is being used, make sure the vacation switch is in the “UNLOCKED" position.
D. If door is severely out of balance. the opener may not be able to exert enough force to move it. Make sure all locks arc removed. Pull the emergency disconnect cord to release the door from the opener. Check to see if the opener will operate if not connected to the door. If opener now operates review “Door Balance Test” section of this manual.
Hand held transmitter does not work or has shortrangeA. Review the “Radio Coding” instructions in this manual. Someone else’s radio controls may be interfering with yours. Try changing your code.
B. The battery in your transmitter may be dead or weak. Replace it with a 9 volt battery of the same type.
C. Try moving or coiling the antenna wiie on the opener.
D. CB radios, computer equipment, powerful communication signals. and other door openers may cause undesirable interference and shorten radio range.
Pushbutton does not workA. Make sure the pushbutton wires are not touching each other at the rear of the opener or at the pushbutton.
B. If the wires arc not touching cach other and the problem still exists, disconnect the wires from the back of the opener and “shoit” across the two pushbutton screws using a key or screwdriver. If opener now operates, die pushbutton wires arc probably shorted or broken.
Lights flashing on openerA. This may be caused by activating the obstruction system that is controlled by the open or close force adjustment on the rear of the opener. If it requires more force to move the door than the opener can supply this system will activate. A common cause is a poorly operating door or an obstruction. Review "Door Balance Test” and "Open and Close Force Adjustments" in this manual.
B. If the beam sensor is not aligned and working correctly, the door can only be closed by holding the wall-mounted pushbutton. The transmitter cannot be used to close the door. The light on the opener will flash and the door will reverse and open if button is not held until the door is fully closed.
C. If something obstructs the door while closing, it will reverse and open lights will flash. If something obstructs the door while opening, it will stop lights will flash.
Door closes then opens when reaching the floorA. Is there a rake handle, garden hose, snow, it, etc. obstructing the door? Remove the obstruction then try closing the door again.
B. Due to climatic conditions many concrete floors will heave or sink. Turn the (small black) close travel adjustment 1/4 turn opposite the direction of the arrow on the cover, then review the “Close Position” and “Entrapment” test instructions in this manual.
Opener activates by itselfA. Somebody may be using the same radio code as you. DO NOT leave radio code switches in factory set position. Review “Radio Coding Instructions."
Excessive tube bowA. Check to sec that the power head is securely mounted and the door operates freely. Review “Door Balance Tests" in this manual. Is something obstructing the door?
B. Review “Close Travel" and “Entrapment Test" sections in this manual.
Light stays onA. The light time delay on the opener will keep the light on for approximately 4 1/2 minutes after the system has been activated, then will turn it off automatically.
B. If opener has a work light switch (which is supplied only with a four-function wall console), slide switch to “OFF* position.
C. If opener has a pedestrian light switch, (which is supplied only with a four-function wall console), the light will stay on for 4-1/2 minutes after the pedestrian door is opened.
Not enough open or close travel adjustmentA. If you operated the power unit before it was completely installed or if you did not position the traveler the correct distance from the tube support, the limits and traveler may be out of synchronization.
B. Turn off power, remove and relocate traveler by disconnecting chain from sprocket, reassemble and try adjusting again.
Something broke need assistance?Identify the part in this instruction manual (on the next page) then contact your local Stanley dealer or use the Stanley free help line: 1-800-521-5262
A. Reference the proper pages in this manual for all adjustments and settings.
B. If the problem has been located in the radio controls (other than batteries) return only the transmitters and the control board. DO NOT return the complete opener.