Take a look at the 2 tables below. The information, presented there can help you in Powermaster Gate Opener troubleshooting. The tables are devoted to 2 different models of this brand. Simplicity of identifying the problems and possible ways to solve them will help you to save time and money and fix the problem yourself, without the help of a repairman.
Powermaster ASW Gate Opener Troubleshooting
| Error indication | Error cause | Howto clear |
|---|---|---|
| En 00, continuous alarm beeper, gate disabled | Two safety reversals (on single gate or on either dual gate) | Press stop button |
| En 01, and max run led. Continuous alarm beeper. Gate disabled | Maximum run timer exceeded on opening | Press stop button. |
| Clears continuous alarm. Then double beep every 5 seconds until next operation | ||
| En O2, and max run led, continuous alarm beeper, gate disabled | Maximum run timer exceeded on closing | Press stop button, |
| Clears continuous alarm, then double beep every 5 seconds until next operation | ||
| En 03, and comm link led. Continuous alarm beeper for 1 minute. Gate disabled (except for fire dept input) | Comm link failure | Press stop button. Clears continuous alarm |
| En 04, gate disabled | Gate full open resulting from fire dept input | Press stop button |
| En 05. Gate disabled | Fail safe or fail secure because of battery voltage drop below 21.6 vdc due to ac power loss | Battery voltage must rise above 24 vdc |
| En 06, gate disabled | Other controller in entrapment (dual gate) | Clear entrapment on other controller (press stop) |
| En 07, gate disabled | Low ac voltage at controller | Restore ac power to normal level |
| En 08, gate disabled | Input triggered during entrapment lockout | Press stop button |
| En 09, gate disabled | Compatibility problem | Update firmware and reset both paired controllers |
| En 10, gate disabled | Eeprom problem | Try reset. Call tech. Support |
| En 11, gate disabled | Dc motor mismatch | Reprogram motor type or change dc motor board, next gate movement will retry dc motor check |
| En l2, gate disabled | Motor failure | Call tech. Support |
| En 13 | Ac power loss in open or close immediate power fail mode | Reapply ac power |
| En n | Maximum run timer exceeded after ac power loss | Battery voltage must rise above 24 volts |
| Fast beeps during prestart, fast beep run alarm, chirp every 5 seconds at idle | Mgt supervisory condition (tamper, low battery, missing hourly status) | Clears when mgt condition clears |
Powermaster GJ Gate Opener Troubleshooting
| SYMPTOM | POSSIBLE CAUSE | SOLUTION |
|---|---|---|
| Motor runs but door does not move | Door jammed or obstructed. | Check manual operation of door. |
| Sprocket key missiing Disconnect engaged | Check door sprocket. | |
| Release disconnect chain from chain lock. | ||
| Limit switches do not hold setting | Drive chain too loose; permits chain to jump teeth | Adjust chain to proper tension. |
| Limit nuts binding on screw, causing them to jump position on retaining bracket. | Check for free rotation on limit screw. Lubricate screw or replace nuts if threads are defective. | |
| Limit nut retaining bracket not engaging notches in nuts. | Set nuts and be sure bracket is in notch on each nut. | |
| Limit sprocket loose | Check set screws | |
| Door drifts when operator shuts off. | Door tension incorrect. | Disconnect operator and check operation of door. |
| Motor hums — does not run. | Dead phase (3 Phase). | Check power supply. |
| Centrifugal Switch (1 Phase) | Lubricate switch or change motor | |
| ‘Door locked or jammed. | Check door. Try manual operation. | |
| Motor does not run when open or dose wall button is pressed. | Building fuse blown or circuit breaker tripped. | Check power supply fuses, drcuit breakers, disconned switch, check for cause. |
| Overload protedor tripped. | Reset and check for cause. | |
| NOTE: To isolate cause, operate contactor solenoid plunger manually. If motor runs, cause is in push button circuit. | Check pushbutton circuits. Check push button wiring. Check transformer for 24volt output. For technical support call | |
| Operator doses door when ’’open' button is pressed, and limit switches do not function property. | On three phase operators power supply is connected out of phase. | Interchange connections of any two power supply leads. |
| Operator not installed correctly. | Remount operator so that motor is “up" or toward door wall or contad fadory as to wiring changes required. | |
| Operator fails to shut off at fully open dosed position. | On three phase operators power supply is connected out of phase | Check phase as above. |
| Limit nuts not adjusted | ||
| Defective limit switch. | Operate limit switch manually while door is moving to determine if switch is operative. | |
| Single phase operator (without instant reverse motor). Stuck push button or short in control wiring. | If door overrides up limit, check down button and circuit. If door overrides down limit, check open button and circuit. | |
| Limit drive chain broken or inoperative. | Replace chain, check limit sprocket set screws for tightness. |