Ryobi garage door opener troubleshooting

If the failure has occurred before the expiration of the warranty period, the repair or replacement will be performed by the manufacturer. If it has happened after, it is often possible to fix the problem yourself without having to call the repairman. See the table below for possible causes of breakdowns and their solutions.

PROBLEM	POSSIBLE CAUSE	SOLUTION
All of the console buttons are blinking continuously	DC voltage below 24V	Disconnect the unit from the power supply. Wait several minutes before reconnecting. If problem persists, contact customer service
All of the console buttons are blinking continuously	DC voltage exceeds 40 volts
When setting or testing travel limits, a buzzer sounds and the UP button in the console blinks continuously	Safety sensor (receiver) can’t be detected	Inspect sensor wires for damage and ensure they are installed correctly. Reset travel limits
	DC voltage exceeds 40 volts	Disconnect the unit from the power supply. Wait several minutes before reconnecting. If problem persists, contact customer service
When setting or testing travel limits, a buzzer sounds and the DOWN button in the console blinks continuously	Safety sensor (transmitter) can’t be detected	Disconnect the unit from the power supply. Inspect sensor wires for damage and ensure they are installed correctly. Connect the power supply and reset travel limits
When testing travel limits, a buzzer sounds and all console buttons blink seven times	A step for setting the travel limits was not completed within two minutes	Complete each step for setting the travel limits within two minutes
When testing travel limits, a buzzer sounds twice and all console buttons blink eleven times	Safety sensors became misaligned or obstructed during testing	Remove the obstruction or align the safety sensors as described in the Installation section
When programming the outdoor keypad, a buzzer sounds and all console buttons blink seven times	A step for programming the outdoor keypad was not completed within two minutes	Complete each step for programming the outdoor keypad within two minutes
When programming a car remote, a buzzer sounds and all console buttons blink seven times	A step for programming the car remote was not completed within two minutes	Complete each step for programming the car remote within two minutes
During operation, the opener struggles to raise or lower the door and then stops. A buzzer sounds continuously and the SET button in the console blinks continuously	Motor amperage has exceeded 8 amps	Unplug the unit. Have door spring or door repaired or replaced by a qualified service technician
	Door spring (torsion spring and/or extension spring) is damaged	Unplug the unit. Have door spring repaired or replaced by a qualified service technician
	Door is too heavy, broken, or stuck	Unplug the unit. Have door repaired or replaced by a qualified service technician
When a car remote, smart phone, or keypad is used a buzzer sounds and the UP and DOWN buttons in the console blink continuously	The travel limits have been erased or have not been set correctly	Set the travel limits as described in the Operation section
Garage door begins to close then stops and reverses. A buzzer sounds five times and the garage door opener’s LED lights blink five times	The garage door opener hit an object while it was closing	Remove the object and continue operation
Garage door opener is in the fully open position and cannot be closed with a car remote, smart phone, or keypad	The safety sensors are not receiving power	Inspect sensor wires for damage and ensure they are installed correctly. Reset travel limits
Garage door opener does not activate when indoor keypad is pressed	Battery is low in charge or power supply not connected	Charge the battery or connect to power supply
	The wire connecting the keypad to the power head has been damaged	Replace damaged or broken wires
	Circuit breaker is tripped	Reset circuit breaker
Garage door opener activates, but the garage door does not move	The outer trolley is not engaged with the inner trolley	Pull the emergency release rope and raise the garage door until the outer trolley engages the inner trolley
	door arms are not connected to the garage door	Secure the door arms to the garage door using clevis and hitch pin
Garage door cannot be opened or closed with car remote or outdoor keypad	The garage door opener is in Vacation Mode	Press the LOCK button on the indoor keypad or smart phone app to unlock the garage door opener
Garage door opener is loud or noisy	Fasteners may not be tightened securely	Inspect the entire product for loose parts such as screws, nuts, bolts, caps, etc. Tighten all parts securely
Garage door opener is loud or noisy	The open travel limit has been set incorrectly (Single Panel Doors Only)	Adjust the travel limits as described in the Operation section
AC accessories not working	AC power supply is disconnected	Connect AC power supply
	GFCI is tripped	Press the reset button on the console
	One or two accessories are installed with a combined rating of more than 10 amps	Remove the module or accessories and press the 10 amp circuit breaker reset button on the console
DC accessories not working	AC power supply is disconnected	Connect AC power supply
DC accessories not working	The port powering the DC module is not activated	Use the indoor keypad to activate the port