Overhead garage door opener troubleshooting

Overhead Door is one of the pioneers in the garage door industry. The company patented the sectional garage door mechanism in the 1920s. The upward-lifting garage door was created in 1921, and the opener appeared five years later. Since then, the Overhead Door Corporation has been working in this sphere. Today it has over 450 authorized distributors nationwide.

If you are looking for an Overhead garage door opener manual, you are at the right page. The charts below contain information on Overhead garage door troubleshooting for the following lineups: CD Series, SilentMax 4040, Standard Drive 650, and OverDrive. With the help of these Overhead garage door repair tips you may be able to save the cost of a service call.

Overhead Door CD Series garage door opener troubleshooting

CD Series includes automatic garage door openers with chain drive/belt drive. The Overhead Door company equipped this series with a CodeDodger remote control and Series II electronics. To let the garage door operator system work the way it should, you need to install electronic sensory protection system.

ProblemSolutions
Operator does not run from wall control.Check lock switch on wall console.
Check the power source.
• Plug a lamp into outlet used for power head. If lamp works, power source is OK. If not, check fuse or circuit breaker.
• If power is OK:
- Check connections at power head terminals.
- Check connections at wall control.
- Motor protector may be open. Wait about 20 minutes for protector to reset.
Door starts for no reason.Check staples on wire from power head to wall control. If they cut into insulation, they can short wires. If wire is cut, replace it
Was a remote control lost or stolen? Erase all remote control codes from receiver memory and reprogram. Wall control button sticking. Check operation of buttons.
Door starts down, then stops before it's closed.Check CLOSE limit switch setting. Check for shorted wires
Door starts down, then stops and goes back up.Check force adjustment.
Check CONTACT REVERSE.
Check for light beam obstruction or misalignment of Safe-T-Beam®. Check STB self-diagnostic code.
Door will only run closed.Check OPEN limit switch for short and proper wiring. Check force adjustment.
Check for broken door spring.
Door will only run open.Check Safe-T-Beam® System.
Remote control has less than 25 feet operating range.Relocate remote control inside car.
Point remote control at door.
Replace battery.
Do Not attempt to retune remote controls.
Door starts up, but stops before it's completely open.Be sure door is in good repair, properly lubricated and balanced. Check OPEN limit switch setting.
Check force adjustment.
Check for broken door spring.
Operator runs, but door does not move.Make sure carriage is engaged.
Check force adjustment.
Operator works from wall control, but not from remote control.Program remote control code into receiver memory.
If one remote control works and another does not, check battery, remote control type (Series II) and frequency of non-working unit.
Noisy operation.Be sure all fasteners are tight.
Be sure door is in good repair, properly lubricated and balanced
STB System malfunction.Use self-diagnostic STB System troubleshooting information to maintain safe operation.
Lights will not go out.Check wiring.
Disconnect & reconnect wires on wall control. Non-compatible wall control.
Innerslide jammed into power head.Remove motor cover and rotate opti-wheel.

Overhead Door OverDrive garage door opener troubleshooting

Before you start using the Overhead Door OverDrive garage door opener, you will have to install the included wall-control. In addition to this, correct operation is impossible without prior installment of Safe-T-Beam system and force controls. These features are intended to protect your door from sudden stops and starts.

ProblemsSolutions
Operator does not run from wall control.• Check power source.
- Plug a lamp into outlet used for power head. If lamp works, power source is OK.
- If not, check fuse or circuit breaker or noncompatible GFCI (We recommend replacing noncompatible GFCI receptacle). (Any electrical work should be conducted by a qualified person who understands electrical circuitry.)
• Check ribbon connector between boards (qualified service representative).
• If power is OK:
- Check connections at power head terminals.
- Check connections at wall control.
- Check operator troubleshooting chart
Door operator starts for no reason.• Check wires to ensure they are not cut. Staples can cut insulation and short wires. If wire is cut, replace it.
• Was a remote control lost or stolen? Erase all remote control codes from receiver memory and reprogram.
• Button stuck on wall control or remote.
Door starts down, then stops before it’s closed.• Check CLOSE limit switch setting.
• Wires shorted.
• Check door for binding.
Door starts down, then stops and goes back up.• If new, check door arm position.
• Check CONTACT REVERSE.
• Check STB System for beam obstruction or misalignment of lenses.
• Check STB diagnostic code.
• Check “CLOSE FORCE” adjustment.
• Check door for binding.
Door will only run closed.• Check OPEN limit switch for short and proper wiring.
• Check ‘‘OPEN FORCE" adjustment.
• Check door condition and door spring.
Door will only run open.• Check STB System
• Check CLOSE limit switch for short and proper wiring.
• Check “CLOSE FORCE” adjustment.
Lights will not go out.• Disconnect and reconnect wires on wall control.
• Check wiring. Incompatible wall control. Disconnect and use remotes for operation.
Door starts up, but stops before it’s completely open.• Be sure door and operator are in good repair, properly lubricated and balanced
• Check “OPEN” limit sw.
• Check “OPEN FORCE”
• Check door condition and for broken Door spring.
Operator runs, but door does not move.• Make sure carriage is engaged to carriage slide. – Check carriage lever engaged.
• Check force adjustment. Door operator will NOT run more than 30 seconds each way if door does not move.
• Check condition and placement of coupler.
• Check screw is turning.
Remote Control has less than 25 feet operating range.• Relocate remote control inside car.
• Point remote control at garage door.
• Replace battery.
• Reposition door operator antenna.
• DO NOT attempt to retune remote controls.
Operator works from Wall Control, but not from Remote Control.• Program remote control code into receiver memory.
• Replace remote control Battery.
• Check STB’s.
Noisy operation.• Be sure all fasteners are tightened.
• Be sure door and operator are in good repair, properly lubricated and balanced
Safe-T-Beam® System.If an operational problem exists, the operator will not run closed. The operator can be forced to close this way –
• Disconnect the STB System from the operator.
• Hold the wall control button down until the door is completely closed.
Use self-diagnostic STB System troubleshooting information to maintain safe operation.

Overhead Door Standard Drive 650 garage door opener troubleshooting

The Overhead Door company equipped the Standard Drive 650 garage door opener with a preprogrammed remote, that makes DIY installation easier. The model utilizes belt/chain drive, Safe-T-Beam system and is compatible with Homelink and Car2U features designed by the same company.

ProblemWhat to do
Opener does NOT run from wall console.• Turn Sure-Lock™ OFF
• Check power source.
- Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
- If not, check fuse or circuit breaker.
• If power is OK,
- Check connections at powerhead terminals and at wall console.
• Check for reversed, broken or cut wires. Staples can cut insulation and short wires. Repair or replace.
Opener runs, but door does not move.
Opener works from wall console, but NOT from remote.
• Make sure carriage is engages with chain/belt bullet.
• Check to make sure chain/belt in not broken or OFF its pulley.
• Check all remotes.
• Replace remote battery with good one.
• Program remotes to powerhead.
Remote has less than 25 feet operating range or no operation.• Relocate remote inside car and /or point remote at garage door.
• Replace battery.
• Reposition door opener antenna.
• Eliminate possible competing signals (satellite radio, etc.)
Door starts down, then STOPS and goes back up.
OR
Safe-T-Beam® System malfunction.
• If a NEW installation, check Door Arm position.
• Check if limits are properly set
• Check if Safe-T- Beam red LED is flashing.
• Check Safe-T-Beam system for beam obstruction or misalignment of lenses.
• Check garage door for binding.
• If and operational problem exists, and opener will not close, the opener can be forced to close as follows: Press and hold the wall control button until door is completely closed.
• Check for interference from adjacent Safe-T-Beam units.

Door starts down, then STOPS before it is closed.
OR
Door will only open.
• Check Safe-T- Beam wire connection at powerhead and at STBs.
• Check if limits are properly set
• Check CONTACT REVERSE.
• Check garage door for binding.
• Check closing 'FORCE"adjustment
Door starts up, but STOPS before it is completely open.• Check if limits are properly set
• Be sure door, opener, springs are in good repair, property lubricated and balanced.
• Check closing, "FORCE adjustment.
• A WARNING: If you suspect a problem with the garage door hardware or springs, visit wwww.overheaddoor.com and use the "dealer locator to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.
Door will only run closed.• Turn Sure-Lock™ OFF
• Check if limits are properly set
• Check door balance, condition, and door spring.
• Check opening "FORCE" adjustment.
• A WARNING: If you suspect a problem with the garage door hardware or springs, visit wwww.overheaddoor.com and use the "dealer locator" to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.
Door opener starts for no reason.• Button stuck on wall control or remote.
• Was remote lost or stolen? Erase all remotes from powerhead memory and program new remotes.

Overhead Door SilentMax 4040 garage door opener troubleshooting

SilentMax 4040 garage door operator is positioned as an ultra-quiet opener. The model utilizing belt drive has such safety features as Automatic Lighting, Safe-T-Beam system, speed and force controls. The Overhead Door company also equipped the model with the SAFE-T-REVERSE system that stops a moving door within 2 seconds of contact with an object.

ProblemPossible CauseWhat To Do
Door does not fully close or open.Door mechanics have changed. End-of-travel positions incorrectly set.Have the door professionally checked.
Reset end-of-travel positions (Setting Steps 1 and 2).
Door presses into the end-of-travel positions.Optimum setting of end-of-travel positions has not been achieved.Reset end-of-travel positions (Setting Steps 1 and 2).
After closing, door opens slightly producing a gap.Door blocks just before closed position.Remove obstruction or reset CLOSE end-of-travel position (Setting Step 2).
Door does not respond to signal from remote control, but does respond to push button or wall control.Weak battery in remote control.
Antenna not plugged in or correctly aligned.
Remote control not programmed.
Replace battery.
Plug in or align antenna.
Program remote.
Insufficient range of remote control.Weak battery in remote control.
Antenna not plugged in or correctly aligned.
On-site screening of receiving signal.
Replace battery.
Plug in or align antenna.
Connect external antenna (accessory).


NumberConditionWhat To Do
0Operator starts up and "0" goes outNormal operation.
2Safe-T-Beam photo cell is interrupted.
7Vacation lock switch in locked position.Move switch to unlocked position.
3Motor has stopped.Call Customer Service
4Permanent signal from wall console.Check Wall Console for stuck button.
5An error has occurred in setting up or down limit.Travel path too long.
Repeat setting procedure (Setting Steps 1 and 2).
0O'displayed during the next opening and closing cycle and then goes out.
'0'continues to be displayed.
Opener is confirming normal operation after an error is corrected. No action required.

Overhead legacy garage door opener troubleshooting

PROBLEM:WHAT TO DO:
Opener does NOT operator when wall control is pressed.• Turn Sure-Lock™ OFF
• Check power source.
- Plug a lamp into outlet used for powerhead. If lamp works, power source is OK.
- If not, check fuse or circuit breaker.
• If power is OK,
- Check connections at powerhead terminals and at wall console.
• Check for reversed, broken or cut wires. Staples can cut insulation and short wires. Repair or replace.
Opener runs, but door does not move.• Make sure carriage is engaged with chain/belt turnbuckle.
• Check to make sure chain/belt is not broken or off its pulley.
Opener works from wall control, but NOT from remote.• Check all remotes.
• Replace remote battery.
• Program remotes to powerhead.
Remote has less than 25 feet operating range or no operation.• Relocate remote inside car and /or point remote at garage door.
• Replace battery.
• Reposition door opener antenna.
• Eliminate possible competing signals (radio, etc.).
• LED bulbs may be interfering with remote signal.
Door starts down, then STOPS and goes back up. OR Safe-T-Beam System malfunction.• If a NEW installation, check Door Arm position.
• Check if limits are properly set. Adjust limits as needed.
• Check if Safe-T- Beam red LED is flashing.
• Check Safe-T-Beam system for beam obstruction or misalignment of lenses.
• Check garage door for binding.
• If an operational problem exists, and opener will not close, the opener can be forced to close as follows: Press and hold the wall control button until door is completely closed.
• Check for interference from adjacent Safe-T-Beam units.
Door starts down, then STOPS before it is closed. OR Door will only open.• Check Safe-T- Beam wire connection at powerhead and at STBs.
• Check if limits are properly set. Adjust limits as needed.
• Check CONTACT REVERSE.
• Check garage door for binding
• Check closing "FORCE" control.
Door starts up, but STOPS before it is completely open.• Check if limits are properly set. Adjust limits as needed.
• Be sure door, opener, springs are in good repair, properly lubricated and balanced.
• Check dosing/opening "FORCE"control.
• If you suspect a problem with the garage door hardware or springs, visit www.OverheadDoor.com and use the "dealer locater"to hire a local door service professional. NEVER try to repair door hardware or springs yourself.
Door will only run closed.• Turn Sure-Lock™ OFF
• Check if limits are properly set.
• Check door balance, condition, and door spring.
• Check opening "FORCE"control.
• If you suspect a problem with the garage door hardware or springs, visit www.OverheadDoor.com and use the “dealer locater” to hire a local door service professional.
NEVER try to repair door hardware or springs yourself.
Door opener starts for no reason.• Button stuck on wall control or remote.
• Was remote lost or stolen? Erase all remotes from powerhead memory and program new remotes.

Garage Door Opener Troubleshooting and Repair