If you have a problem with the system of opening the garage gate, you have to solve it immediately. Below there are 2 tables that provide information about possible problems, causes, and troubleshooting. Thus, if you are the owner of Clicker CLT 1 Garage Door Opener or Clicker Klik2U Garage Door Opener, these tables will become an indispensable manual for you in case of failure of the mechanism. You could not open or close the gate of the garage or the buttons could do not work (and usage device with no enter button is impossible) and there are many other problems that you could fix with this manual.
Problem | Cause & Solution |
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The door doesnt open completely: | 1. If the door has been working properly but now doesn't open all the way, increase the up force. |
2. Is something obstructing the door? Remove the obstruction or repair the door. | |
3. If door opens at least 5 feet, the travel limits may need to be increased. One turn equals 2 inches of travel. | |
The garage door opens and closes by itself: | 1. Be sure that all remote control push buttons and battery indicator lights arc off. |
2. Remove the bell wire from the door control terminals and operate from the remote control only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the door control and the opener. | |
The opener doesn’t operate from either the door control or the remote control: | 1. Docs the opener have electric power? Plug a lamp into the outlet. If it doesn’t light, check the fuse box or the circuit breaker. (Some outlets arc controlled by a wall switch.) |
2. Have you disabled all door locks? | |
3. Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction. | |
4. The garage door spring may be broken. Have it replaced. | |
5. Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes. Try again. | |
Opener operates from the remote control, hut not from the door control: | 1. Is the door control push bar lit? If not. Remove the bell wire from the opener terminal screws. Short the red and white terminals by touching both terminals at the same time with a piece of wire. If the opener runs, check for a faulty wire connection at the door control, a short under the staples, or a broken wire. |
2. Are the wiring connections correct? | |
The door operates from the door control, but not from the remote control: | 1. If your model has the Lock feature, turn it off. |
2. Is the wall push button flashing? Your opener needs to releam a remote control code. | |
3. Does the battery test light glow when the remote control push button is pressed? If not, replace the battery. | |
4. Program the receiver to match the remote control code. | |
5. Repeat the receiver programming procedure with all remote controls. | |
The remote control has short range: | 1. Check the battery test light. If the light is dim, replace the battery. |
2. Change the location of the remote control in your car. | |
3. Check to be sure the antenna on the right side panel of opener extends fully. | |
4. Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding. | |
Opener noise is disturbing in living quarters of home: | If operational noise is a problem because of proximity of the opener to the living quarters, the Vibration Isolator Kit 41A3263 can be installed. This kit was designed to minimize vibration to the house and is easy to install. |
The door stops but doesn't close completely: | Review the travel limits adjustment |
Repeat the safety reverse test after any adjustment of door arm length, close force or down limit. | |
The door opens hut wont close: | 1. If the opener lights blink, check the safety reversing sensor. |
2. If the opener lights do not blink and it is a new installation, check the down force. | |
Repeat the safety reverse test after the adjustment is complete. | |
The door reverses for no apparent reason and opener lights dont blink: | 1. Is something obstructing the door? Pull the manual release handle. Operate the door manually. If it is unbalanced or binding, call for professional garage door service. |
2. Clear any ice or snow from the garage floor area where the door closes. | |
3. Review the force adjustment | |
4. If door reverses in the fully closed position, decrease the travel limits | |
Repeat the safety reverse test after adjustments to force or travel limits. The need for occasional adjustment of the force and limit settings is normal. Weather conditions in particular can affect door travel. | |
The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing: | Cheek the safety reversing sensor. Remove any obstruction or align the receiving eye. |
The opener lights... | don 7 turn on: |
Replace the light bulb(s) (100 watts maximum). Use a standard neck garage door opener bulb if regular bulb bums out. | |
Is the Light feature on - Turn it off. | |
The opener strains or maximum force is needed to operate door: | The door may be out of balance or the springs arc broken. Close the door and use the manual release handle to disconnect the trolley. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call professional garage door service. Do not increase the force to operate the opener. |
The opener motor hums briefly, then wont work: | 1. The garage door springs arc broken. |
2. If the problem occurs on the first operation of the opener, door may be locked. Disable the door lock. | |
Repeat the safety reverse test after the adjustment is complete. | |
The opener wont operate due to power failure: | 1. Use the manual release handle to disconnect the trolley. The door can be opened and closed manually. When power is restored, press the Door Control push bar and trolley will automatically reconnect (unless trolley is in lockout position.) |
2. The Outside Quick Release accessory (for use on garages with no service door) disconnects the trolley from outside the garage in case of power failure. |
Problem: | Solution: |
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My lights will not turn off when door is open | The garage door opener is equipped with a security light feature. This feature activates the light on when the safety sensor beam has been obstructed. |
My remotes will not activate the door: | Verify your door control is not blinking. If it is blinking, deactivate the Lock Mode following the instructions for Using the Wall Mounted Door Control |
Reprogram remotes following the programming instructions | |
If remote will still not activate your door, check diagnostic LED for flashes on motor unit | |
My door reverses for no apparent reason after fully closing and touching the floor | Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel |
My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction: | Verify the safety sensors are properly installed, aligned and free of any obstructions |
Check diagnostic LED for flashes on the motor unit | |
My door reverses for no apparent reason: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel | Manually check door for balance or any binding problems |
My motor unit hums briefly | First verify that the trolley is against the stop bolt |
Release the door from the opener by pulling the Emergency Release Rope | |
Manually bring the door to a closed position | |
Loosen the belt by adjusting the outer nut 4 to 5 turns | |
Run the motor unit from the remote control or door control. The trolley should travel towards the door and stop. If the trolley re-engages with the door, pull the Emergency Release Rope to disengage |
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