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Steel-Craft Garage Door Opener Troubleshooting

The table below may become an indispensable manual for Steel-Craft Garage Door Opener owners. It has information about various types of breakdowns, but the main thing is that the right column contains numerous ways to troubleshoot. There are types of faults that only the repairman can fix, but thanks to the table simple problems you could solve yourself.

Steel-Craft Garage Door Opener Troubleshooting

Problem Solution
The opener doesn't operate from either the Door Control or the remote control• Does the opener have electric power? Plug a lamp into the outlet. If it doesnl light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.)
• Have you disabled all door locks?
• Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.
• The garage door spring may be broken. Have it replaced.
• Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes and try again
Opener operates from the remote, but not from the Door Control• Is the door control lit? If not, remove the bell wire from the motor unit terminals. Short the red and white terminals by touching both terminals at the same time with a piece of wire. If the opener runs, check for a faulty wire connection at the door control, a short under the staples, or a broken wire.
• Are the wiring connections correct?
The door operates from the Door Control, but not from the remote control• Is the door push bar flashing? If your model has the Lock feature, make sure it is off.
• Program the opener to match the remote control code
The remote control has short range• Change the location of the remote control in your car.
• Check to be sure the antenna on the side or back panel of motor unit extends fully downward.
• Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding
Opener noise is disturbing in living quarters of home• If operational noise is a problem because of proximity of the opener to the living quarters, the Vibration Isolator Kit 41A3263 can be installed.
This kit was designed to minimize vibration to the house and is easy to install
The garage door opens and closes by itself• Be sure that all remote control push buttons are off.
• Remove the bell wire from the door control terminals and operate from the remote only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the door control and the motor unit.
• Clear memory and re-program all remote controls
The door doesn't open completely• Is something obstructing the door? Is it out of balance, or are the springs broken? Remove the obstruction or repair the door.
• If the door is in good working order but now doesn't open all the way, increase the up force.
• If the door opens at least 5 feet, the travel limits may need to be increased. One turn equals 2 inches of travel.
The door stops but doesn't close completely• Review the travel limits adjustment procedures
Repeat the safety reverse test after any adjustment of door arm length, close force or down limit
The door opens but won't close• If the opener lights blink, check the safety reversing sensor.
• If the opener light doesn't blink and it is a new installation, check the down force.
Repeat the safety reverse test after the adjustment is complete
The door reverses for no apparent reason and opener light doesn’t blink• Is something obstructing the door? Pull the emergency release handle. Operate the door manually. If it is unbalanced or binding, call a trained door systems technician.
• Clear any ice or snow from the garage floor area where the door closes.
• If door reverses in the fully closed position, decrease the travel limits
Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment of the force and limit settings is normal. Weather conditions in particular can affect door travel

Ramset Gate Opener Troubleshooting

If you face with the situation when the gate of your garage does not close or does not open or “RADIO” of “EXIT” light-emitting diodes are always on and so on – look at the table below. It contains important information for owners of Ramset Gate Opener. This reliable and simple manual will help you in troubleshooting whatever the problem could appear.

Ramset Gate Opener Troubleshooting

CONDITIONCAUSESSOLUTION
No lights are ‘on’.1. Circuit breaker popped.1. Reset circuit breaker.
2. 1/2 amp. fuse blown.2. Replace 1/2 amp. fuse.
3. Power supply damaged on Control Board.3. Return Control Board for repair.
Gate moves a couple of feet and then reverses.1. E.R.D. too sensitive.
“Exit” l.e.d. is always ‘on’.1. Faulty accessory connected to the “Exit".1. Disconnect all accessories, including plug-ins, using the “Exit” input. If problem persist, contact Ramset.
“Rev loop” l.e.d. always ‘on’.1. Faulty accessory connected to the “Rev Loop”.1. Disconnect all accessories, including plug-ins, using the “Rev Loop" input. If problem persist, contact Ramset.
“Radio" l.e.d. always ‘on’.1. Stuck button on Transmitter1. Check all transmitters.
2. Faulty Receiver.2. Remove receiver.
If problem persist, contact Ramset.
Gate doesn’t open.1. Radio L.E.D. ‘On’.1. See above symptoms/solutions.
2. 10 amp. fuse blown.2. Check/replace 10 amp. fuse.
3. Opening accessory not functioning.3. Check/replace opening accessory.
Gate doesn’t close.1. No lights are On’.See above symptoms/solutions.
2. Exit, Rev Loop, Radio L.E.D.'On’.
3. 10 amp. fuse blown.3. Check/replace 10 amp. fuse.
4. Thermal/overload button popped on motor.4. Reset thermal/overload button on the back of the motor.
Gate doesn’t close automatically.1. Dip switches “A" 1-3 are all Off.,
2. Dip switch not on all the way.
Gate automatically opens, but doesn’t automatically close.1. Motor direction wrong.1. Turn on dip switch (left/right).
Radio/receiver has no range.1. Signal blocked.1. Make sure antenna is in proper position & not shorted to chassis.
2. Area not suitable for type of Receiver.2. May need to change to long range receiver.

Powermaster Gate Opener Troubleshooting

Take a look at the 2 tables below. The information, presented there can help you in Powermaster Gate Opener troubleshooting. The tables are devoted to 2 different models of this brand. Simplicity of identifying the problems and possible ways to solve them will help you to save time and money and fix the problem yourself, without the help of a repairman.

Powermaster ASW Gate Opener Troubleshooting

Error indicationError causeHowto clear
En 00, continuous alarm beeper, gate disabledTwo safety reversals (on single gate or on either dual gate)Press stop button
En 01, and max run led. Continuous alarm beeper. Gate disabledMaximum run timer exceeded on openingPress stop button.
Clears continuous alarm. Then double beep every 5 seconds until next operation
En O2, and max run led, continuous alarm beeper, gate disabledMaximum run timer exceeded on closingPress stop button,
Clears continuous alarm, then double beep every 5 seconds until next operation
En 03, and comm link led. Continuous alarm beeper for 1 minute. Gate disabled (except for fire dept input)Comm link failurePress stop button. Clears continuous alarm
En 04, gate disabledGate full open resulting from fire dept inputPress stop button
En 05. Gate disabledFail safe or fail secure because of battery voltage drop below 21.6 vdc due to ac power lossBattery voltage must rise above 24 vdc
En 06, gate disabledOther controller in entrapment (dual gate)Clear entrapment on other controller (press stop)
En 07, gate disabledLow ac voltage at controllerRestore ac power to normal level
En 08, gate disabledInput triggered during entrapment lockoutPress stop button
En 09, gate disabledCompatibility problemUpdate firmware and reset both paired controllers
En 10, gate disabledEeprom problemTry reset. Call tech. Support
En 11, gate disabledDc motor mismatchReprogram motor type or change dc motor board, next gate movement will retry dc motor check
En l2, gate disabledMotor failureCall tech. Support
En 13Ac power loss in open or close immediate power fail modeReapply ac power
En nMaximum run timer exceeded after ac power lossBattery voltage must rise above 24 volts
Fast beeps during prestart, fast beep run alarm, chirp every 5 seconds at idleMgt supervisory condition (tamper, low battery, missing hourly status)Clears when mgt condition clears

Powermaster GJ Gate Opener Troubleshooting

SYMPTOMPOSSIBLE CAUSESOLUTION
Motor runs but door does not moveDoor jammed or obstructed.Check manual operation of door.
Sprocket key missiing Disconnect engagedCheck door sprocket.
Release disconnect chain from chain lock.
Limit switches do not hold settingDrive chain too loose; permits chain to jump teethAdjust chain to proper tension.
Limit nuts binding on screw, causing them to jump position on retaining bracket.Check for free rotation on limit screw. Lubricate screw or replace nuts if threads are defective.
Limit nut retaining bracket not engaging notches in nuts.Set nuts and be sure bracket is in notch on each nut.
Limit sprocket looseCheck set screws
Door drifts when operator shuts off.Door tension incorrect.Disconnect operator and check operation of door.
Motor hums — does not run.Dead phase (3 Phase).Check power supply.
Centrifugal Switch (1 Phase)Lubricate switch or change motor
‘Door locked or jammed.Check door. Try manual operation.
Motor does not run when open or dose wall button is pressed.Building fuse blown or circuit breaker tripped.Check power supply fuses, drcuit breakers, disconned switch, check for cause.
Overload protedor tripped.Reset and check for cause.
NOTE: To isolate cause, operate contactor solenoid plunger manually. If motor runs, cause is in push button circuit.Check pushbutton circuits. Check push button wiring. Check transformer for 24volt output. For technical support call
Operator doses door when ’’open' button is pressed, and limit switches do not function property.On three phase operators power supply is connected out of phase.Interchange connections of any two power supply leads.
Operator not installed correctly.Remount operator so that motor is “up" or toward door wall or contad fadory as to wiring changes required.
Operator fails to shut off at fully open dosed position.On three phase operators power supply is connected out of phaseCheck phase as above.
Limit nuts not adjusted
Defective limit switch.Operate limit switch manually while door is moving to determine if switch is operative.
Single phase operator (without instant reverse motor). Stuck push button or short in control wiring.If door overrides up limit, check down button and circuit. If door overrides down limit, check open button and circuit.
Limit drive chain broken or inoperative.Replace chain, check limit sprocket set screws for tightness.

Viking Gate Opener Troubleshooting

As for the owner of Viking Gate Opener, the tables below are surely come in handy. 4 tables are devoted to 4 models of the brand: Viking CLASS I Gate Opener, Viking Designer I Gate Opener, Viking K-2 Gate Opener, Viking Q-4 Gate Opener. You can easily identify the problem and will be succeed in troubleshooting with the help of compact information from the table.

Viking CLASS I Gate Opener Troubleshooting

Code Cause
MOT AMP __._ AThis is the motor current amperage during operation
MOT VOLT __._ VDCThis is the actual motor voltage during operation
AC VOLT __._ VACThis is the actual low voltage AC to the Control Board from the transformer
CHARGE __._ VDCIndicates the charging voltage to the batteries, if the Battery Switch is in the OFF position
BAT VOLT __._ VDCIndicates battery voltage, if the AC power is discontinued to the Control Board
EPS2 ___% ERRIndicates that the Electronic Positioning Sensor (EPS) needs to be tuned
Error rate is displayed as a percentage
Speed __%Shows the percentage of speed set by the Speed adjustment on the control board
OVERLAP _._ SECShows the number of seconds set by the Overlap Adjustment on the control board. This feature is not available on slide gate operator models
ODS SENS ___%Shows the force setting selected to trip the obstruction sensor
TIMER __ SECShows the amount time set or remaining to hold the gate at the Open Limit position, before the gate starts to close
HEATER __ OFFThe Integrated Heater is disabled for the open "uPfJ 11 and/or close "CL5" limits
LOCK MOD OFFThe Lock Mode feature is turned OFF
LOCK MOD ONThe Lock Mode feature is turned ON

Viking Designer I Gate Opener Troubleshooting

Problem Solution
Gate does not run - Motor Sensor indicator comes ONCheck all motor connections to be fully engaged
Check that all motor cable connections, junctions and extensions are properly connected and color-coded
Check the 15 Amp fuse in the control board
Gate does not run - Motor Sensor indicator is OFFCheck all motor connections to be fully engaged
Check that limit switches are connected to the common and the normally close position
Check that the stop command is not active
Check that the UL command (photo beam and/or edge sensor) is not active.
Check that the vehicular loop detectors are working properly
Check that the radio command is not active
Ensure that you external accessories are working properly
Check the 4 Amps fuse in the control board
Ensure that you power cables are adequate in voltage and properly connected.
Gate does not run - Power failureCheck the 15 Amp battery fuse
Check the battery connections and cables
Check the voltage of the battery
Gate does not run - Obstruction sensor ON and audio alarm is SOUNDINGEnsure that the gate path is clear of obstructions
Note: To stop the audio alarm, use the stop command.
Adjust the trim pot of the obstruction sensor
Gate runs, stops and reverse momentarily - Obstruction sensor ON and audio alarm OFFEnsure that the gate path is clear of obstructions
Check for proper functionality and lubrication of the gate and hardware (hinges and the like).
Adjust the trim pot of the obstruction sensor
Gate ignores the limit switchesCheck that the open limit switch and close limit switch are in the corresponding place.
Check that all motor cable connections, junctions and extensions are properly connected and color-coded. Specifically check the blue and black motor leads
Ensure that the motor cable is away from sources of electrical interference
Check that the limit switch is not faulty
Check that wires to the limit switch are not shorted
Note: To minimize effects cause by electrical interference use twisted pairs of cables with the shield grounded

Viking K-2 Gate Opener Troubleshooting

LEDStatusMeaning
"Magnetic Lock Relay"OFFAt Closed Limit and Magnetic Lock Relay state is closed across "COM” & ”N.C”. Gate should be at the Close Limit.
SOLIDNot at Closed Limit and Magnetic Lock Relay state is closed across "COM” & ”N.O Gate should not be at the Close Limit
"Check Motor"OFFNormal Condition.
SOLIDThe control board is sending power to the motor but the circuit is open.
"Battery Low”OFFNormal Condition.
SOLIDBatteries are low.
FLASHINGCheck power supply to the operator. Batteries critically low. Check power supply to the operator
"POWER”SOLIDNormal Condition.
FLASHINGOperator is running on batteries only
OFFNo power to control board.
“Radio”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the Radio terminal
"UL”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the UL terminal
“Re-Open”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the Re- Open terminal
"ATG”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the ATG terminal
"C Loop”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the C Loop terminal
“Open”OFFNormal Condition.
SOLIDControl board is receiving an input for a device connected to any of the following input terminals: Exit. Fire. Strike or Open
"STOP"OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the Stop terminal
"Close”OFFNormal Condition.
SOLIDControl Board is receiving an input from a device connected to the Close terminal
"Siren"OFFNormal Condition.
SOLIDSecond consecutive obstruction has been detected Batteries are critically low.
FLASHING
"Aux. Pwr"OFFNo voltage output on these terminals at the moment.
SOLIDThere is 24v DC output on these terminals at the moment.
"Diagnose"OFFNormal Condition.
FLASHINGErrors have been detected; Check LCD Display for ERR messages
"Close Limit"OFFGate is not at the close limit position.
SOLIDGate is at the close limit position.
FLASHINGClose limit position has been erased or not set
"Open Limit”OFFGate is not at the open limit position.
SOLIDGate is at the open limit position.
FLASHINGOpen limit position has been erased or not set
"ODS"OFFNormal Condition.
SOLIDObstruction has been detected,
FLASHINGOverload has been detected,
"Timer”OFFThe close timer is turned OFF or gate is not at the open limit if the timer is turned ON
SOLIDGate is at Open Limit. Timer is turned ON and counting down to close
FLASHINGGate is at Open Limit. Timer is turned ON but is not timing out due to a conflicting command
“AC VOLTAGE INPUT"SOLIDNormal Condition.
OFFIncoming power to Power Supply Panel Assembly is not sufficient
"PROTECTION WORKING”SOLIDNormal Condition.
OFFEMI Board is damaged and circuit is not protected . Replace EMI Board.
"AC VOLTAGE OUTPUT"SOLIDNormal Condition.
OFFThere is no output voltage from the Power Supply Panel Assembly.
"AC POWER"SOLIDNormal Condition for High Voltage installations.
OFFHigh Voltage is not supplied to the Modular Power Box

Viking Q-4 Gate Opener Troubleshooting

Problem Solution
Gate does not open or closeCheck all motor connections to be fully engaged
Check that limit switches are connected to the common and the normally close position
Check that the stop command is not active
Check that the UL command (photo beam and/or edge sensor) is not active
Check that the vehicular loop detectors are working properly
Check that the radio command is not active
Ensure that you external accessories are working properly
Automatic close does not functionCheck that the trim pot of the hold open timer is set to the proper time delay
Note: Hold open timer closes the gate automatically once the gate reaches the limit open
The time delay to close is set by the trim pot
To turn this system off turn the trim pot all the way clockwise
Make sure gate is fully open
Check photobeam path for obstruction
Check photobeam power
Check loop detectors for proper function
Gate opens in the opposite desired directionVerily your motor cable is connected to the proper connector
Check that all motor cable connections, junctions and extensions are properly connected and color-coded
On a Master/Slave installation, one gate runs in the opposite directionCheck the motor and limit switch wiring
Verify that one unit is connected as open-left and one unit is connected as open- right
Verify the interconnecting wiring color codes match on both the master and slave boards
Verify you are using shielded cables and that the shield is connected to the chassis ground at both ends, the master side and at the slave side
Gate opens. Closes or stops on its ownMake sure that the ‘Charger’ LED is on and not flashing, indicating that there is AC power
Check that your wires from your accessories are: a) Not shorting together b) Not shorting a power line c) Not shorting to metal or earth ground
‘Charger’ LED off. Gate does not run - alarm sounds upon any input commandCheck the 4 Amp fuse on the control board
Check the 3 Amp fuse on the EMI control board
Make sure the incoming AC line is properly connected
Check the incoming high voltage power supply
Check the proper selection of power supply (120/220 VAC).
Verify the EMI board by reading high voltage across the (4) blue and red wires at the terminal block connections.
Battery voltage reads zero or very lowEnsure the batteries are connected as follows: a) Left battery - Black terminal connected to the black wire from the harness (jacketed wire) b) Left battery - Red terminal connected to the red wire from fuse holder c) Right battery - Black terminal connected to the red wire from fuse holder d) Right battery - Red terminal connected to the red wire from the harness (jacketed wire)

Screw Drive garage door opener troubleshooting

If you are the owner of Screw Drive garage door opener, located below 2 tables could become for you an indispensable and very useful manual. In case of failure troubleshooting for you will be much easier. The tables contain possible faults and easy ways to solve them. In addition, you could easily identify the problem by the color combination of source and sensor, so before you contact the repairman, review the information from the table – sometimes the troubleshooting does not take much time and you can do it yourself. These tables will help to save your time and money.

Screw Drive Overhead Door Signature garage door opener troubleshooting

PROBLEMSOLUTIONS
Operator does not run from wall control.Check lock switch on wall console
Check the power source.
• Plug a lamp into outlet used for power head. If lamp works, power source is OK. If not. check fuse or circuit breaker.
• If power is OK:
- Check connections at power head terminals.
- Check connections at wall control.
- Motor protector may be open. Wait about 20 minutes for protector to reset.
Door starts for no reason.Check staples on wire from power head to wall control. If they cut into insulation, they can short wires. If wire is cut, replace it.
Was a remote control lost or stolen? Erase all remote control codes from receiver memory and reprogram. Wall control button sticking. Check operation of buttons.
Door starts down, then stops before it’s closed.Check CLOSE limit switch setting Check for shorted wires
Door starts down, then stops and goes back up.Check force adjustment
Check CONTACT REVERSE
Check for light beam obstruction or misalignment of Safe-T-Beam® Check STB self-diagnostic code.
Door will only run closed.Check OPEN limit switch for short and proper wiring. Check force adjustment
Check for broken door spring.
Door will only run open.Check Safe-T-Beam» System
Check CLOSE limit switch for short and proper wiring. Check force adjustment
Remote control has less than 25 feet operating range.Relocate remote control inside car.
Point remote control at door.
Replace battery.
Do Not attempt to retune remote controls.
Door starts up, but stops before it’s completely open.Be sure door is in good repair, properly lubricated and balanced. Check OPEN limit switch setting.
Check force adjustment
Check for broken door spring.
Operator runs, but door does not move.Make sure carriage is engaged.
Check force adjustment
Operator works from wall control, but not from remote control.Program remote control code into receiver memory
If one remote control works and another does not, check battery, remote control type (Series II) and frequency of non-working unit
Noisy operation.Be sure all fasteners are tight.
Be sure door is in good repair, properly lubricated and balanced
STB System malfunction.Use self-diagnostic STB System troubleshooting information to maintain safe operation
Lights will not go out.Check wiring.
Disconnect & reconnect wires on wall control. Non-compatible wall control.

Screw Drive garage door opener troubleshooting

Source (Red Led)Sensor (Green Led)Indicated ConditionRequired Action
# OnOnNormal OperationNone Required
O OffOff1.Power Head Not Powered1.Check Breakers. Fuses, Plugs
2.Wiring From Power Head Bad2.Check Wiring For Obvious Shorts
O OffOn1.Wiring To Source Missing Or Bad1.Check Wiring
2.Power Has Been Interrupted2.Remove Power And Reapply
2 Blinks, Pause (Repeat)On1. Beam Not Aligned 2. Beam Obstructed 3.Sensor Defective1 .Check Alignment 2. Check For Obstruction 3.Call Customer Service
Off1.Wire To Sensor Missing Or Bad 2.Sensor Defective1.Check Wiring 2.Call Customer Service
3 Blinks. Pause (Repeat)On1.Sensor Receiving Interference1 .Attempt To Determine Source Of Interference 2.Call Customer Service
4 Blinks, Pause (Repeat)On1.Source Not Sending Pulses 2.Source Defective1.Call Customer Service

Quantum garage door opener troubleshooting

Users of Quantum garage door openers don’t have to contact the customer support to have their problems solved – the table below helps to perform the troubleshooting process. It enlists the most widespread technical issues, possible causes, and the ways to solve the problems. No matter what’s happened with the garage door opener, most likely, you can fix it on your own using the information present here.

Quantum 3214 garage door opener troubleshooting

SYMPTOMPROBABLE CAUSECORRECTIVE ACTION
Opener won't work from wall button or radio control.No power to opener.Check cord to outlet, wall switch and circuit breaker.
Short circuit in wires to opener or wall button.Isolate by disconnecting the wires at the opener from the wall station.
Motor Protector trips open due to excessive use.Allow motor to cool for 20 minutes and try again.
Opener works from wall button but not from radio control.Radio control system non-operational.Weak or dead battery in transmitter- replace.
Security Code not matched between receiver and transmitter
If two or more transmitters don’t work, have Motor Control Board Tested.
Door does not open and opener light flashes.Something obstructing door travel.Disconnect door from operator. Operate door by hand to locate obstruction or call a service person.
Insufficient opening force.Adjust opening force.
Build up of ice and snow around door.Shovel and clear door area.
Door does not open fully and light does not flash.Open Limit not set properly.Adjust Open Travel with screwdriver, turn counter-clockwise to desired setting.
Door stops and does not close fully.Close Limit not set properly.Adjust Close Travel with screwdriver, turn clockwise to desired setting.
Door closes and then returns to fully open position and opener light flashes.Door arm adjustment.Adjust rod in tube to provide 1" of “cushion" compression when door is fully closed
Close travel adjustment is set beyond normal door position.Adjust Close Travel with screwdriver, turn clockwise to desired setting. 1/4 turn equals 1" of travel Check for stones or ice under door and remove.
Obstructions on floor.
When activated with door in fully open position, door travels for 1 second, stops, and returns to fully open position and light begins to flash.Infrared Safety Sensors out of adjustment or defective.Infrared Safety Sensors alignment should be checked per instructions.
Batteries in Wireless Safety Sensors. Obstructions in door opening.Check batteries and contact points.
Check for object blocking Infrared Safety Sensors.
Door reverses travel before reaching fully closed position and opener light flashes.Activation of obstruction sensing sys- tem.Check for binding in door travel (door “stops’, door tracks, etc).
Loose or hanging objects on door activating Infrared Safety SensorRemove objects.
Insufficient closing force.Adjust closing force.
Door stops travel for 1 second at midpoint during close and then continues to close.Weak battery in Wireless Infrared Safety Sensors.Replace batteries in Wireless Infrared Safety Sensors.
Door fully opens and then light flashes.Open limit is set too high and trolley is hitting the stop bolt.Adjust Open Travel with screwdriver; turn counter-clockwise to desired setting. 1/4 turn equals to 1" of travel

BuildMark garage door opener troubleshooting

In order to eliminate the problem with your BuildMark garage doors, you don’t have to order master’s help. With these troubleshooting tables at your disposal, you can find out what has caused the issues and how to fix them. Here, you can see the list of issues, ways to run diagnostic, possible causes, and solutions. Step-by-step guides are easy to follow, so you can fix your garage doors easily.

BuildMark 1245BM garage door opener troubleshooting

Symptom:Solution:
One or both of the Indicator lights on the safety reversing sensors do not glow steadyInspect sensor wires for a short (staple in wire), correct wiring polarity (black/white wires reversed), broken or disconnected wires, replace/attach as needed
Disconnect all wires from back of motor unit
Remove sensors from brackets and shorten sensor wires to 1-2 ft. (30-60 cm) from back each of sensor
Reattach sending eye to motor unit using shortened wires. If sending eye indicator light glows steadily, attach the receiving eye
Align sensors, if the indicator lights glow replace the wires for the sensors. If the sensor indicator lights do not light, replace the safety sensors
LED is not lit on door controlInspect door control/wires for a short (staple in wire), replace as needed
Disconnect wires at door control, touch wires together. If motor unit activates, replace door control
If motor unit does not activate, disconnect door control wires from motor unit.
Momentarily short across red and white terminals with jumper wire. If motor unit activates, replace door control wires
Sending indicator light glows steadily, receiving indicator light is dim or flashingRealign receiving eye sensor, clean lens and secure brackets
Verify door track is firmly secured to wall and does not move
Motor has over heated; the motor unit does not operate or trolley is stuck on stop bolt = Motor unit hums briefly; RPM Sensor = Short travel 6-8“ (15-20 cm).Unplug unit to reset. Try to operate motor unit, check diagnostic code
If it is still flashing 5 times and motor unit moves 6-8’ (15-20 cm), replace RPM sensor
If motor unit doesn't operate, motor unit is overheated. Wait 30 minutes and retry
Motor unit doesn’t operateReplace logic board because motor rarely fails

BuildMark 3255BMM 12 HP garage door opener troubleshooting

SituationProbable Cause & Solution
The opener doesn’t operate from either the door control or the remote control:1. Docs the opener have electric power? Plug a lamp into the outlet. If it doesn’t light, check the fuse box or the circuit breaker. (Some outlets arc controlled by a wall switch.)
2. Have you disabled all door locks?
3. Is there a build-up of ice or snow under the door? The door may be frozen to the ground. Remove any restriction.
4. The garage door spring may be broken. Have it replaced.
5. Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes. Try again.
Opener operates from the remote control, hut not from the door control:1. Is the door control push bar lit? If not. Remove the bell wire from the opener terminal screws. Short the red and white terminals by touching both terminals at the same time with a piece of wire. If the opener runs, check for a faulty wire connection at the door control, a short under the staples, or a broken wire.
2. Are the wiring connections correct?
The door operates from the door control, but not from the remote control:1. If your model has the Lock feature, turn it off.
2. Is the wall push button flashing? Your opener needs to re-leam a remote control code.
3. Does the battery test light glow when the remote control push button is pressed? If not, replace the battery.
4. Program the receiver to match the remote control code.
5. Repeat the receiver programming procedure with all remote controls.
The remote control has short range:1. Check the battery test light. If the light is dim, replace the battery.
2. Change the location of the remote control in your car.
3. Check to be sure the antenna on the right side panel of opener extends fully.
4. Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.
Opener noise is disturbing in living quarters of home:If operational noise is a problem because of proximity of the opener to the living quarters, the Vibration Isolator Kit 41A3263 can be installed. This kit was designed to minimize vibration to the house and is easy to install.
The garage door opens and closes by itself:1. Be sure that all remote control push buttons and battery indicator lights arc off.
2. Remove the bell wire from the door control terminals and operate from the remote control only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the door control and the opener.
The door doesnt open completely:1. If the door has been working properly but now doesn't open all the way, increase the up force.
2. Is something obstructing the door? Remove the obstruction or repair the door.
3. If door opens at least 5 feet, the travel limits may need to be increased. One turn equals 2 inches of travel.
Repeat the safety reverse test after the adjustment is complete.
The door stops but doesn't close completely:Review the travel limits adjustment
Repeat the safety reverse test after any adjustment of door arm length, close force or down limit.
The door opens hut wont close:1. If the opener lights blink, check the safety reversing sensor.
2. If the opener lights do not blink and it is a new installation, check the down force.
Repeat the safety reverse test after the adjustment is complete.
The door reverses for no apparent reason and opener lights dont blink:1. Is something obstructing the door? Pull the manual release handle. Operate the door manually. If it is unbalanced or binding, call for professional garage door service.
2. Clear any ice or snow from the garage floor area where the door closes.
3. Review the force adjustment
4. If door reverses in the fully closed position, decrease the travel limits
Repeat the safety reverse test after adjustments to force or travel limits. The need for occasional adjustment of the force and limit settings is normal. Weather conditions in particular can affect door travel.
The door reverses for no apparent reason and opener lights blink for 5 seconds after reversing:Cheek the safety reversing sensor. Remove any obstruction or align the receiving eye.
The opener lights dont turn on:...Replace the light bulb(s) (100 watts maximum). Use a standard neck garage door opener bulb if regular bulb bums out.
Is the Light feature on - Turn it off.
The opener strains or maximum force is needed to operate door:The door may be out of balance or the springs arc broken. Close the door and use the manual release handle to disconnect the trolley. Open and close the door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not, disconnect the opener and call professional garage door service. Do not increase the force to operate the opener.
The opener motor hums briefly, then wont work:1. The garage door springs arc broken.
2. If the problem occurs on the first operation of the opener, door may be locked. Disable the door lock.
Repeat the safety reverse test after the adjustment is complete.
The opener wont operate due to power failure:1. Use the manual release handle to disconnect the trolley. The door can be opened and closed manually. When power is restored, press the Door Control push bar and trolley will automatically reconnect (unless trolley is in lockout position.)
2. The Outside Quick Release accessory (for use on garages with no service door) disconnects the trolley from outside the garage in case of power failure.

BuildMark 1345BM 13HP garage door opener troubleshooting

Problem:Solution:
The garage door opens and closes by itself1. Is there a neighbor with a garage door opener using the same frequency code? Change your code.
2. Make sure that none of the transmitter push buttons is stuck in the "down" position.
3. Remove bell wire from opener terminals and operate from transmitter only. If this solves the problem, the Wall Push Button is faulty (replace), or there is a short or broken wire between Wall Push Button and opener.
Door doesn’t open completely1. Is something obstructing the door?
2. If door opens at least 5 feet, travel limits may need to be increased. One turn equals
2 inches of travel. REPEAT SAFETY REVERSE TEST after the adjustment is complete.
3. If door has been working properly but now doesn't open all the way, increase the UP FORCE. REPEAT SAFETY REVERSE TEST after the adjustment is complete.
Door doesn’t close1. Is something obstructing the door?
Completely2. Review the Travel Limits Adjustment Chart REPEAT SAFETY REVERSE TEST after any adjustment of door arm length, close force or down limit.
Door reverses for noIs something obstructing the door? Pull red emergency release handle. Operate door manually. If it is unbalanced or binding, call for professional garage door service. Clear any ice or snow from garage floor area where garage door closes.
Apparent reasonReview the Force Adjustment REPEAT SAFETY REVERSE TEST after adjustment is complete.
If door reverses in FULLY CLOSED position, decrease travel limits
REPEAT SAFETY REVERSE TEST after the adjustment is complete. The need for occasional adjustment of the force and limit settings is normal. weather conditions in particular can affect door travel.
Opener light does not turn onReplace the light bulb (75 watts maximum). Use a “garage door opener bulb" if standard bulb bums out prematurely due to vibration. Vibration may be caused by loose end panel. Retighten screws.
Opener light does not turn off1. There may be a defective ground at ceiling or wall receptacle. Unit must be grounded.
Opener strains or maximum1. Door may be out of balance or springs are broken. Close door and use emergency release rope and handle to disconnect trolley. Open and close door manually. A properly balanced door will stay in any point of travel while being supported entirely by its springs. If it does not. call for professional garage door service.
Opener motor humsGarage door sings are broken.
Briefly, then wont workThe trolley may be jammed into stop bolts. Pull or push on door while motor is humming to release jammed condition. Re-adjust door limits to prevent over-travel.
REPEAT SAFETY REVERSE TEST after adjustment is complete.
If the problem occurs on first operation of the opener, door is locked. DISABLE DOOR LOCK. If chain was removed and reinstalled, motor may be out of phase. Remove chain; cycle motor to the down position. Observe drive sprocket. When it turns in clockwise direction and stops in down position, reinstall chain.
REPEAT SAFETY REVERSE TEST after adjustment is complete.

Garage Door Opener Troubleshooting and Repair

Access master garage door opener troubleshooting

You have Access Master garage doors and experience some problems with their functioning? In the tables below, you can see several issues and check out the troubleshooting process for them. Don’t hurry to call in the customer support: most likely, you will resolve the issues with your Access Master garage doors on your own. This table presents the list of the most widespread garage door problems and step-by-step guides for solving them.

Access Master M385 garage door opener troubleshooting

Problem:Solution:
My door will not close and the light bulbs blink on my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction:Verify the safety sensors are properly installed, aligned and free of any obstructions
Check diagnostic LED for flashes on the motor unit
My remotes will not activate the door:Verify your door control is not blinking. If it is blinking, deactivate the Lock Mode following the instructions for Using the Wall Mounted Door Control
Reprogram remotes following the programming instructions
If remote will still not activate your door, check diagnostic LED for flashes on motor unit
My door reverses for no apparent reason: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travelManually check door for balance or any binding problems
My door reverses for no apparent reason after fully closing and touching the floor: Repeat safety reverse test after adjustments to force or travel limits. The need for occasional adjustment for the force and limit settings is normal. Weather conditions in particular can affect door travel
My lights will not turn off when door is openThe garage door opener is equipped with a security light feature. This feature activates the light on when the safety sensor beam has been obstructed. Refer to Operation section; Using the Wall Mounted Door Control, Light Feature
My motor unit hums brieflyFirst verify that the trolley is against the stop bolt
Release the door from the opener by pulling the Emergency Release Rope
Manually bring the door to a closed position
Loosen the belt by adjusting the outer nut 4 to 5 turns
Run the motor unit from the remote control or door control. The trolley should travel towards the door and stop. If the trolley re-engages with the door, pull the Emergency Release Rope to disengage

Garage Door Opener Troubleshooting step by step

Ryobi garage door opener troubleshooting 

If the failure has occurred before the expiration of the warranty period, the repair or replacement will be performed by the manufacturer. If it has happened after, it is often possible to fix the problem yourself without having to call the repairman. See the table below for possible causes of breakdowns and their solutions.

PROBLEMPOSSIBLE CAUSESOLUTION
All of the console buttons are blinking continuouslyDC voltage below 24VDisconnect the unit from the power supply. Wait several minutes before reconnecting. If problem persists, contact customer service
DC voltage exceeds 40 volts
When setting or testing travel limits, a buzzer sounds and the UP button in the console blinks continuouslySafety sensor (receiver) can’t be detectedInspect sensor wires for damage and ensure they are installed correctly. Reset travel limits
DC voltage exceeds 40 voltsDisconnect the unit from the power supply. Wait several minutes before reconnecting. If problem persists, contact customer service
When setting or testing travel limits, a buzzer sounds and the DOWN button in the console blinks continuouslySafety sensor (transmitter) can’t be detectedDisconnect the unit from the power supply. Inspect sensor wires for damage and ensure they are installed correctly. Connect the power supply and reset travel limits
When testing travel limits, a buzzer sounds and all console buttons blink seven timesA step for setting the travel limits was not completed within two minutesComplete each step for setting the travel limits within two minutes
When testing travel limits, a buzzer sounds twice and all console buttons blink eleven timesSafety sensors became misaligned or obstructed during testingRemove the obstruction or align the safety sensors as described in the Installation section
When programming the outdoor keypad, a buzzer sounds and all console buttons blink seven timesA step for programming the outdoor keypad was not completed within two minutesComplete each step for programming the outdoor keypad within two minutes
When programming a car remote, a buzzer sounds and all console buttons blink seven timesA step for programming the car remote was not completed within two minutesComplete each step for programming the car remote within two minutes
During operation, the opener struggles to raise or lower the door and then stops. A buzzer sounds continuously and the SET button in the console blinks continuouslyMotor amperage has exceeded 8 ampsUnplug the unit. Have door spring or door repaired or replaced by a qualified service technician
Door spring (torsion spring and/or extension spring) is damagedUnplug the unit. Have door spring repaired or replaced by a qualified service technician
Door is too heavy, broken, or stuckUnplug the unit. Have door repaired or replaced by a qualified service technician
When a car remote, smart phone, or keypad is used a buzzer sounds and the UP and DOWN buttons in the console blink continuouslyThe travel limits have been erased or have not been set correctlySet the travel limits as described in the Operation section
Garage door begins to close then stops and reverses. A buzzer sounds five times and the garage door opener’s LED lights blink five timesThe garage door opener hit an object while it was closingRemove the object and continue operation
Garage door opener is in the fully open position and cannot be closed with a car remote, smart phone, or keypadThe safety sensors are not receiving powerInspect sensor wires for damage and ensure they are installed correctly. Reset travel limits
Garage door opener does not activate when indoor keypad is pressedBattery is low in charge or power supply not connectedCharge the battery or connect to power supply
The wire connecting the keypad to the power head has been damagedReplace damaged or broken wires
Circuit breaker is trippedReset circuit breaker
Garage door opener activates, but the garage door does not moveThe outer trolley is not engaged with the inner trolleyPull the emergency release rope and raise the garage door until the outer trolley engages the inner trolley
door arms are not connected to the garage doorSecure the door arms to the garage door using clevis and hitch pin
Garage door cannot be opened or closed with car remote or outdoor keypadThe garage door opener is in Vacation ModePress the LOCK button on the indoor keypad or smart phone app to unlock the garage door opener
Garage door opener is loud or noisyFasteners may not be tightened securelyInspect the entire product for loose parts such as screws, nuts, bolts, caps, etc. Tighten all parts securely
The open travel limit has been set incorrectly (Single Panel Doors Only)Adjust the travel limits as described in the Operation section
AC accessories not workingAC power supply is disconnectedConnect AC power supply
GFCI is trippedPress the reset button on the console
One or two accessories are installed with a combined rating of more than 10 ampsRemove the module or accessories and press the 10 amp circuit breaker reset button on the console
DC accessories not workingAC power supply is disconnectedConnect AC power supply
The port powering the DC module is not activatedUse the indoor keypad to activate the port

RYOBI Garage Door Opener Installation

Size and layout specifics for a 3 car garage

Oftentimes, when we talk about laying out a 3-vehicle garage, we stress that one of the parking spots is going to be occupied, for example, by a trailer, not a vehicle. There are other options as well, so let’s discuss them too.

Functionality of a three-car garage

Dimensions of cars

Contrary to stereotypes, a three-car garage does not take up a huge amount of space and can be quite compact. Anyway, to provide convenience and functionality, one should calculate room, space, and size properly.

Three-car garages have the following functions, including, but not limited to:

  • Safe and convenient parking for three vehicles of different types
  • Storage of trailers and (seasonal) means of transportation (a boat, motor boat, etc.)
  • Seasonal storage of tires, maintenance tools, and oil products, if the owner chooses to. The latter should be treated with maximum caution. This is a separate subject.

Laying it out: Stage Two

Size of a three car garage

Stage One should specify your future garage’s main functions. Once they are outlined, you move over to the next stage, which includes measuring the dimensions of each vehicle, for which the garage is intended. Each one should have extra room around it for opening doors and convenient parking. Most likely, 2-3 feet will be enough.

If you are planning to carry out maintenance work in your garage, you will need a bit more room – 3-5 feet, depending on vehicles’ dimensions.

Important: when designing a three-car garage, you should make sure there is enough (but not too much) space for the owner to walk around all parked vehicles even if the garage is stuffed to capacity. Meanwhile, there should not be too much room, because every extra cubic meter will increase the cost of construction and utility bills.

Entrances

size of the territory near the garage for 3 cars

Entrances require special attention, and their design should depend on the garage’s functionality. For example, if the garage is intended for maintenance and repair work as well, you must provide more room; so must you if you are planning to store boats, trailers, miniature tractors or other means of transportation or facilities as well. You may want to consider several entrance options, particularly a separate one for each vehicle based on the 2+1 scheme. The latter is particularly convenient if one of the parking spots is going to be occupied by a compact trailer. If you have three automobiles or you expect the garage to be used by more than one family, a 1+1+1 entrance layout – with separate entrances for each vehicle – will be a better option.

As to the type of garage door, it is better to use classic swing doors, slide doors, or automatic overhead folding sectional doors.

Planning extra space

Just like with other garage types, a three-car one raises the question about extra storage space. Unlike a two-car garage, for this one it is advisable to provide space at the sides rather than at the back of it. Although it provides only a tiny bit of space, it also guarantees convenient storage of seasonal tires and maintenance tools.